Operations Manager

Deadline: November 19, 2020 at 11:59 PM

Date Reposted: November 4 2020
Interviews: Nov 23 to Nov 27, 2020
Start Date: Dec 7th, 2020
Salary: $36,000 – $39,000 for 30 hrs per/week
Term: Full-time 30 hrs per week permanent
Employee Benefits: Extended Health Benefits
Organization’s Field/Discipline: The Arts
Job’s Focus: Creative and Administrative
Career Level: Middle Management

About Lakeshore Arts

Lakeshore Arts is a registered charitable not-for-profit community arts organization that is dedicated to engaging people through a variety of multidisciplinary art forms as a way of enriching people’s lives and strengthening communities. We believe community arts contribute to the holistic health of a community by offering unique and innovative opportunities to engage in transformative justice and positive social change by connecting people to the arts. LSA values equity, diversity inclusion, transparency and respect; focusing on creating impact using the arts as a catalyst for positive social change and engagement.

Job Description

Reporting to the Executive Director, the Operations Manager is an integral component of the LSA management team. The Operations Manager is the strategic link between various aspects of organizational development and sustainability. The Operations Manager is a supervisory role and performs a number of essential and diverse administrative tasks related to the organization’s day to day operations, board communications, financial management, fundraising and development initiatives, strategic planning, and some volunteer coordination. Due to the multifaceted nature of this position, the primary responsibilities of the Operations Manager include:


  • Manage the operational systems, processes, and policies that support the organization’s staff and uphold Lakeshore Arts’ mission.
  • Assist with special project/event development and brainstorming.
  • Manage daily office coordination and maintain the office and facility needs.
  • Manage the day-to-day financial operations in consultation with the Executive Director and Bookkeeper.
  • Liaise with the Board of Directors, sit on relevant committees and assist with Board Development and Evaluation strategies as required throughout the year.
  • Manage the administration associated with Lakeshore Arts’ Volunteer Program.
  • Provide frontline customer service and sit the Community Project Space periodically.
  • Oversee the general administration of facility rentals.


  • Create an annual fundraising and development plan with diversified streams of revenue in collaboration with the Executive Director.
  • Manage fundraising and development events, projects, and initiatives from conception to completion.
  • Assist with the development, implementation and yearly updating of the organization’s strategic plan.
  • Assist with the preparation, writing, and research of operating and occasionally project based grants.
  • Manage Lakeshore Arts’ membership administration.


  • Support the Marketing and Communications Coordinator to develop and implement annual marketing plans.
  • Prepare and publish in collaboration with the Marketing and Communications Coordinator a monthly e-newsletter.


  • Supervise and support the Marketing and Communications Coordinator.
  • Supervise and support of Operations focused student and internship positions.
  • Oversee contract fundraising and development staff as requested.

Working Conditions:

  • The Operations Manager usually works in an office environment but the activities of the organization may take them off-site from time to time.
  • The position will require working occasionally in our public facing Community Project Space.
  • The position requires occasional flex hours, with some evening and weekend work required.



  • 2-4 years relevant experience in an arts/culture administration role,
  • Experience implementing innovative and creative approaches to fundraising, development and revenue generation.
  • 2-4 yrs fundraising and development experience in a charity or Not-for-Profit
  • A diploma, degree or relevant experience in Arts Administration, Not-for-Profit Management, Business Administration, or Fundraising and Development preferably within the arts and cultural sector.
  • Experience in a supervisory position.
  • A strong knowledge and familiarity of Toronto’s community arts sector.
  • Proven ability to diversify earned revenue and establish innovative fundraising strategies.
  • A talent for working collaboratively and independently in a results-oriented environment.
  • Experience with Content Management Systems software (i.e. MiCharity, Raisers Edge)
  • Strong organizational and time management skills with a great working knowledge of Google based platforms.
  • Excellent oral and written communication skills.
  • Superior organizational skills and attention to detail.
  • Ability to set priorities, problem solve, and manage multiple projects simultaneously.
  • Adaptable to flexible work schedule including some evenings and weekends.
  • Comfortable working with Mac operating systems.


  • Some experience in Adobe Design and WordPress.
  • Basic website maintenance.
  • Knowledge of CADAC.
  • First Aid training.

Additional Info

Why Join Us:

We are a team of passionate community arts professionals, driven by our mission to develop transformative justice and socially engaged community arts programming. As a team we value creative thinking, collaboration and believe in supporting one another. We are committed to the health and well-being of our staff, volunteers and program participants. We also value learning and encourage ongoing professional development, network building and mentorship opportunities.

We know an effective organization and workplace culture is developed through mutual respect and believe that equity diversity and inclusion are crucial to our shared success. LSA is an equal opportunity employer and we approach hiring practices through an anti-racist: anti-oppression equity lens and pledge to: include a salary range or rate of pay in job postings when possible, provide transparency in hiring timeline and dates, offer an opportunity for feedback for candidates who attend interviews, make any accommodations possible during the recruitment and hiring process and continually make improvements to break down barriers to employment.

Please note, our office is on a second story walk-up that isn’t wheelchair accessible or may be difficult for those with mobility limitations.

LSA is located in Etobicoke/Adobigok (Place of the Alders in the Ojibwe). This territory was subject of the Dish With One Spoon Wampum Belt Covenant and we are grateful to have the opportunity to live and work in this territory alongside many Indigenous people from across Turtle Island.

For more information about Lakeshore Arts, please visit our website: www.lakeshorearts.ca

How to Apply

Interested applicants should submit a cover letter and resume as a single pdf with the subject “Operations Manager” to ed@lakeshorearts.ca by November 18, 2020 at 11:59pm.

Applications without a cover letter will not be considered. No phone calls please. Thank you for your interest in this opportunity; however, only those persons selected for an interview will be contacted.

In all aspects of the selection process, accommodations are available upon request. Interviews will be conducted by video conferencing.